Many problems encountered in the workplace are caused by poor communication. As well as being the cause of the issue, communication can also be the solution solution.

By learning how to communicate more effectively, we can avoid problems, stop problems from escalating and make the workplace a more efficient and positive environment to be in.

This course covers the importance of communication as a skill in the workplace, increase your understanding of communication skills and how you are perceived by others.

Level 1 Course Summary:

• Describe what is meant by the term ‘stress’
• Explain the UK context of stress
• Recognise the organisational impact of stress
• Understand the legal implications of not managing stress
• Understand what can be done to manage stress in our lives

After completing Level 2 you will be able to:

• Implement stress control measures and instruct others in the workplace

*Level 1 and Level 2 courses are separate courses. Level 1 must be completed before Level 2 can be undertaken. Price applies to one course.